Returns & Exchanges

At BuyGuppy, we want you to love your new look, so we offer a hassle-free 30-day return policy on all unworn items with original tags attached. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all clothing tags and labels remain attached.

• 3.
  Print & Attach Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.

• 4.
  Drop Off & Refund

  Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.